Our specialized 11-step methodology ensures nothing is overlooked. Unlike general approaches, our proven process is specifically designed for faster and more successful TPD claim outcomes , covering everything from initial assessment through to payout. Each step is critical—miss one, and you risk delays or decline. Our proven systems and processes are designed to ensure you avoid the rule of 63 issues.

We conduct comprehensive research before submission—analyzing policy definitions, assessing medical evidence requirements, identifying potential issues, and coordinating with your doctors, employers, and insurers. This upfront work eliminates the back-and-forth that causes months of delay.The leading cause of TPD claim delays and declines is inadequate completion and confirmation of the pre-assessment work listed above. Simply submitting the claim pack is not a strategy for success.

Our unique 11 step process ensures diligent research and preparation captures more information than a claim pack document which reduces typical TPD claim timeframes from 9-18 months down to 1-4 months from submission. We achieve this by submitting complete, properly documented claims the first time—no waiting for missing information, no back-and-forth requests, no unnecessary delays.

Industry-wide, TPD delays and declines continue to dominate the profession leaving clients significantly financially depleted and an increase in emotional stress. Our comprehensive preparation and submission approach significantly reduces this risk by identifying and addressing potential issues before submission. Up to 63 days for each error or omission in a claim pack submission can derail your chance of success. We don't just submit claims—we build bulletproof cases.

We handle the cases others won't touch—mental health conditions, multiple policies across different insurers, declined claims requiring appeals, and claims involving litigation risk. Our specialized research capabilities and deep knowledge of policy definitions mean we can navigate complexity that would overwhelm generalists.

Our transparent, success-based pricing means you only pay when we win, and our fees are significantly lower than traditional legal representation. Quality specialist support shouldn't require a second mortgage.

We facilitate all interactions with your medical professionals, accountants, insurers, financial planners, and employers. You don't chase doctors for reports, negotiate with insurers, or coordinate between parties—we handle everything while keeping you informed at every step to minimise any risks. We don’t just fill in paperwork we are your best ally in fighting for your claim as well as having the knowledge of what is required to gain success.