6
Insurance Types Covered
100%
Australia-Wide Coverage
6×
Faster Claim Decisions
What We Offer
Our Insurance Services
TPD Claim Support assist you by facilitating all interactions with relevant professionals, including your Medical Professionals, Accountants, Insurers, Financial Planners, and Employers. Our straightforward and proven step-by-step process ensures a smooth formal claim application that minimises the risk of lengthy delays and disputes when accessing funds at a critical time.
Superannuation Claims
Superannuation is a way to save for retirement and often comes with group life insurance. When it comes to claims, professional assistance is essential. We specialise in managing direct applications to these funds, ensuring a smooth process for claims related to accidents, illnesses, or even unfortunate events like death or terminal illness. Our expertise is particularly beneficial for first-time claim users, guiding them through complexities to prevent delays or disputes.
TPD Insurance
TPD insurance provides a lump sum payment for total and permanent disability resulting from illness or injury. Different insurers have varying definitions of total and permanent disability, offering coverage for either:
Your Occupation: This entails being unable to work in the job you held before the disability. This coverage is typically more expensive and is often only available outside of superannuation.
Any Occupation: This involves being unable to work in any job suited to your education, training, or experience. This type of coverage is generally more cost-effective for individuals.
Income Protection Insurance
Income Protection Insurance covers you if you cannot work due to partial or total disability. It provides a monthly benefit until you can return to work or until the end of your benefit period. The insurance is designed to replace your income based on your earnings 12 months before illness or injury. Each income protection policy has criteria for partial or total disability that must be met before a claim is submitted.
Trauma Insurance
Trauma insurance, also known as 'critical illness' or 'recovery insurance,' provides a lump sum payment in the event of a critical illness or severe injury such as cancer, heart conditions, significant head injury, or stroke. It does not cover mental health conditions; coverage details and medical definitions may vary among insurers.
Life Cover
Life cover, referred to as 'term life insurance' or 'death cover,' pays a lump sum upon the policyholder's death. The designated beneficiaries receive this sum. Life cover may also include terminal illness cover, providing a lump sum if the insured is diagnosed with a terminal illness and has a limited life expectancy. This type of insurance offers peace of mind by ensuring financial stability in the event of the insured person's death.
Multiple Policy Management
Many Australians possess numerous insurance policies, often spread across various insurers. Additionally, some have insurance within superannuation and retail insurance outside of superannuation. While these strategies may have advantages, they can complicate the claims process. Let us assist you in navigating this complexity, alleviating anxiety, and allowing you to focus on supporting your family and yourself.
Quick Reference
Service Comparison
Understand the key differences between insurance types at a glance
| Service Type | Payout Structure | Key Purpose | Typical Timeline |
|---|---|---|---|
| Superannuation Claims | Lump sum | Access super early for accidents/illness | 1 month from submission |
| TPD Insurance | Lump sum | Permanent disability coverage | 3-6 months from submission |
| Income Protection | Monthly payments | Replace income during disability | 2 months from submission |
| Trauma Insurance | Lump sum | Critical illness/severe injury | 1-2 months from submission |
| Life Cover | Lump sum | Death or terminal illness | 1 month from submission |
| Multiple Policies | Varies | Coordinate complex claims | Varies by policy types |
*Timelines from submission with our proven preparation process
Australia-Wide TPD Claims Support
Brisbane headquarters with 4 dedicated specialists, plus expert teams in Sydney and Melbourne. Full remote consultation available across all states and territories. Click on any state to see our regional coverage.
Explore Our Coverage
Click on states to see regional coverage areas
8
States & Territories
6
Dedicated Specialists
100%
Remote Available
2,500+
Clients Supported
65+
Licensees
258
Financial Planners
Common Questions
Frequently Asked Questions
How long does each type of claim typically take?
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Our proven preparation process delivers fast results from submission: TPD claims 3-6 months, Income Protection 2 months, Trauma 1-2 months, Life Cover 1 month, and Superannuation claims 1 month. Our comprehensive upfront preparation eliminates common delays and disputes.
Can I claim multiple policy types simultaneously?
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Yes! Many clients have multiple policies across different insurers or within superannuation. We specialize in coordinating complex multi-policy claims to ensure you receive all benefits you're entitled to. Our expertise in managing parallel claims prevents conflicts and maximizes your outcomes.
What if my claim has been denied?
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Denied claims are our specialty. We have extensive experience successfully appealing denied claims and know exactly what insurers require. Common denial reasons include insufficient medical evidence, policy definition misunderstandings, or procedural errors – all fixable issues. Contact us for a free assessment of your denied claim.
Do I need a doctor's referral to start?
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No referral is needed to begin. We start with a free preliminary assessment to understand your situation, review your policy, and determine eligibility. We'll then guide you through the medical evidence requirements and coordinate with your treating doctors throughout the process.
What documents do I need to prepare?
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Initially, just your insurance policy documents and basic medical history. We handle the rest – coordinating with doctors, employers, and insurers to gather all required documentation. Our comprehensive preparation process ensures everything is ready upfront, eliminating common delays and disputes.
What are your fees?
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We work on a success-based fee structure – you only pay if we win your claim. There are no upfront costs for our initial assessment. Our transparent pricing is discussed in detail before engagement, and we're significantly more cost-effective than traditional lawyer hourly rates. Learn more about our pricing on our How We Help page.
Ready to Start Your Claim?
Get expert guidance from Australia's leading TPD claim specialists. Free preliminary assessment with no obligations.
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Contact
TPD Claim Support Office
Brisbane – Sydney – Melbourne
Head Office Address
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Operating Hours
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