Services We Provide
TPD Claim Support assist you by facilitating all interactions with relevant professionals, including your Medical Professionals, Accountants, Insurers, Financial Planners, and Employers. Our straightforward and proven step-by-step process ensures a smooth formal claim application that minimises the risk of lengthy delays and disputes when accessing funds at a critical time.
Superannuation Providers
Superannuation is a way to save for retirement and often comes with group life insurance. When it comes to claims, professional assistance is essential. We specialise in managing direct applications to these funds, ensuring a smooth process for claims related to accidents, illnesses, or even unfortunate events like death or terminal illness. Our expertise is particularly beneficial for first-time claim users, guiding them through complexities to prevent delays or disputes.
Total & Permanent Disability (TPD)
TPD insurance provides a lump sum payment for total and permanent disability resulting from illness or injury. Different insurers have varying definitions of total and permanent disability, offering coverage for either:
Your Occupation: This entails being unable to work in the job you held before the disability. This coverage is typically more expensive and is often only available outside of superannuation.
Any Occupation: This involves being unable to work in any job suited to your education, training, or experience. This type of coverage is generally more cost-effective for individuals.
Income Protection
Income Protection Insurance covers you if you cannot work due to partial or total disability. It provides a monthly benefit until you can return to work or until the end of your benefit period. The insurance is designed to replace your income based on your earnings 12 months before illness or injury. Each income protection policy has criteria for partial or total disability that must be met before a claim is submitted.
Trauma Insurance
Trauma insurance, also known as ‘critical illness’ or ‘recovery insurance,’ provides a lump sum payment in the event of a critical illness or severe injury such as cancer, heart conditions, significant head injury, or stroke. It does not cover mental health conditions; coverage details and medical definitions may vary among insurers.
Life Cover Insurance
Life cover, referred to as ‘term life insurance’ or ‘death cover,’ pays a lump sum upon the policyholder’s death. The designated beneficiaries receive this sum. Life cover may also include terminal illness cover, providing a lump sum if the insured is diagnosed with a terminal illness and has a limited life expectancy. This type of insurance offers peace of mind by ensuring financial stability in the event of the insured person’s death.
Multiple Insurances Inside of your Super or Stand Alone
Many Australians possess numerous insurance policies, often spread across various insurers. Additionally, some have insurance within superannuation and retail insurance outside of superannuation. While these strategies may have advantages, they can complicate the claims process. Let us assist you in navigating this complexity, alleviating anxiety, and allowing you to focus on supporting your family and yourself.
Our Process
What To Expect
Discovery Call
A brief, obligation-free chat to understand your current situation, explore your insurance options, and provide clear, timely guidance on how we can best support your TPD claim journey.
Step 1
Gather Data
We conduct a detailed review of your policies, insurer requirements, and claim definitions to avoid common pitfalls and set a solid foundation for a successful application.
Step 2
Claims Plan
We build a personalised, research-backed claims strategy and assign you a dedicated Claim Manager to guide the process, minimise delays, and improve your chance of approval.
Step 3
Implementation
We coordinate all aspects of your claim, working with medical professionals, insurers, and other key stakeholders, so you can focus on your health while we handle the details.
Step 4
Support
From start to finish, we provide regular updates, resolve issues proactively, and remain committed to your claim—without inflated fees or hidden costs.
Superannuation Providers
Superannuation is a way to save for retirement and often comes with group life insurance. When it comes to claims, professional assistance is essential. We specialise in managing direct applications to these funds, ensuring a smooth process for claims related to accidents, illnesses, or even unfortunate events like death or terminal illness. Our expertise is particularly beneficial for first-time claim users, guiding them through complexities to prevent delays or disputes.
Total & Permanent Disability (TPD)
TPD insurance provides a lump sum payment for total and permanent disability resulting from illness or injury. Different insurers have varying definitions of total and permanent disability, offering coverage for either:
Your Occupation: This entails being unable to work in the job you held before the disability. This coverage is typically more expensive and is often only available outside of superannuation.
Any Occupation: This involves being unable to work in any job suited to your education, training, or experience. This type of coverage is generally more cost-effective for individuals.
Income Protection
Income Protection Insurance covers you if you cannot work due to partial or total disability. It provides a monthly benefit until you can return to work or until the end of your benefit period. The insurance is designed to replace your income based on your earnings 12 months before illness or injury. Each income protection policy has criteria for partial or total disability that must be met before a claim is submitted.
Trauma Insurance
Trauma insurance, also known as ‘critical illness’ or ‘recovery insurance,’ provides a lump sum payment in the event of a critical illness or severe injury such as cancer, heart conditions, significant head injury, or stroke. It does not cover mental health conditions; coverage details and medical definitions may vary among insurers.
Life Cover Insurance
Life cover, referred to as ‘term life insurance’ or ‘death cover,’ pays a lump sum upon the policyholder’s death. The designated beneficiaries receive this sum. Life cover may also include terminal illness cover, providing a lump sum if the insured is diagnosed with a terminal illness and has a limited life expectancy. This type of insurance offers peace of mind by ensuring financial stability in the event of the insured person’s death.
Multiple Insurances Inside Of Your Super Or Stand Alone
Many Australians possess numerous insurance policies, often spread across various insurers. Additionally, some have insurance within superannuation and retail insurance outside of superannuation. While these strategies may have advantages, they can complicate the claims process. Let us assist you in navigating this complexity, alleviating anxiety, and allowing you to focus on supporting your family and yourself.
get in
touch
Contact
TPD Claim Support Office
Brisbane – Sydney – Melbourne
Head Office Address
Mezzanine Level, Aspley Hypermarket
59 Albany Creek Rd, Aspley QLD, 4034
Operating Hours
Mon - Fri: 9am - 5pm
Sat - Sun: Closed
