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Support when you need it the most.
TPD, Trauma, Income Protection and Life Claim Specialists
Comprehensive Claims Support Every Step of the Way
Welcome to TPD Claim Support, where our primary objective is to secure the timely approval of your insurance claims, ensuring you or your client receives the compensation they deserve.
In the complex landscape of claims processing, we understand the potential financial and emotional toll prolonged delays and procedural misunderstandings can inflict. Embarking prematurely on the claims journey can also lead to unforeseen complications.
At TPD Claim Support, we specialise in guiding you and your family through this complex process, alleviating stress and anxiety while delivering timely results.
For industry professionals, including Lawyers and Litigators, Financial Planners, and Superannuation Funds, we process your clients’ claims and allow you to focus on your core business without the distraction of administrative complexities.
Our team is committed to transparency and fairness and ensuring no inflated fees. We excel in this domain, diligently addressing potential obstacles before they manifest.
Whether you’re an individual client seeking assistance or a professional referring a client to us, TPD Claim Support collaborates seamlessly with all parties involved to achieve the desired claim outcome.
Minimise stress. Take control.
How we can help
TPD Claim Support assist you by facilitating all interactions with relevant professionals, including your Medical Professionals, Accountants, Insurers, Financial Planners, and Employers. Our straightforward and proven step-by-step process ensures a smooth formal claim application that minimises the risk of lengthy delays and disputes when accessing funds at a critical time.
- Superannuation Providers
- Total & Permanent Disability (TPD)
- Income Protection
- Trauma Insurance
- Life Cover Insurance
- Multiple Insurances Inside of your Super or Stand Alone
Engage Professionals and Avoid Delays
Our Process
Discovery Call
Please take a moment for a brief conversation to explore how we can collaborate and assist you in evaluating your present circumstances. We aim to understand your current situation and the insurance policies you have or may need and then determine the best way forward. Time is of the essence, and we aim to provide you with reassurance and a clear direction by the end of our call.
Gather Data
We thoroughly examine all aspects of your current insurance claims needs, delving into your policies, the involved insurers, and the specific definitions of cover. This step is crucial, as many claims face disputes stemming from time delays or inadequate details in the application. By prioritising quality data gathering, we ensure comprehensive research and the development of a high-quality plan to enhance the success of your application.
Claims Plan
We formulate a personalised plan designed as a roadmap for your claim, with a dedicated Claim Manager assigned to you. Thorough research is essential at this stage to craft the most accurate application, mitigating the risk of unnecessary delays, declines, or disputes. Collaborating closely with you, we ensure all requirements are met before progressing the claim. This strategic approach aims to optimise your claim's efficiency and success.
Implementation
We initiate your claim plan by actively engaging and assisting in all interactions with relevant parties, including your medical professionals, accountants, insurers, financial planners, and employers. Additionally, we establish communication with the claims assessors assigned to your claim, your support network, or any critical stakeholders involved in securing your claim approval. Serving as the primary point of contact throughout the claim process, we enable you to concentrate on your health, family, and next steps with peace of mind, free from distractions.
Support
Our commitment goes beyond a "set and forget" approach. We provide continuous updates and professional guidance from the initial call to claim lodgement. We work to eliminate obstacles throughout the process, ensuring the best possible outcome for you, your family, and your claim. Unlike lawyers, we do not impose inflated fees. We pledge to undertake your claim with agreed-upon terms, holding to our primary commitment to you, our client, and supporting you in times of need as our top promise.
We make the complex simple.
Your Claims Team - Providing Compassionate Support in Times of Need
About
Executive Team
Guiding Principals
Our vision is straightforward: support when you are in need.
At TPD Claim Support, our guiding principle is simple yet powerful: claim support when you are in need. These words are a commitment deeply embedded in our business’s foundations.
Our success is built on a solid foundation of technical knowledge coupled with an unwavering dedication to assisting people in need. We recognise the unique demands of Australians during critical life events; our dynamic team is committed to alleviating the emotional and financial hardships that often coincide with insurance claims.
In today’s complex world, navigating the intricacies of insurance claims requires a dedicated team with constant attention to detail. At TPD Claim Support, we immerse ourselves in these complexities daily. The nuances of insurers’ processes, legislative rules, and potential litigation risks are vast, and without comprehensive knowledge, crucial steps can be overlooked, resulting in delayed or declined claims. It’s a significant risk, with potential financial repercussions and the possibility of litigation or compensation to the client.
Recognising that most Australians cannot afford such risks, TPD Claim Support serves as a guiding force, navigating the rules, legislation, and time pressure on behalf of our clients. With rules and legislation constantly changing, overlooking critical steps can have substantial consequences.
Don’t learn the hard way— trust in TPD Claim Support to steer through the complexities, ensuring your claims process remains seamless, compliant, and free from risks.
Our team collaborates with a network of professionals to offer comprehensive services and support to our clients. Recognising the intricate nature of claims, we advocate for a holistic approach and accompany our clients through every process phase.
TPD Claims Support is grounded in experience, dedication, and effective collaborations, aiming to be your steadfast support during challenging times.
Guiding Principals
Support That Makes a Difference
At TPD Claim Support, our commitment goes beyond the complexities of paperwork, interactions with super fund providers, and navigating the unknown. It’s not just about the claim; it’s about addressing the needs of everyday Australians, their family, and your clients. We focus on restoring client independence and dignity, ensuring a seamless journey through the often-overwhelming claim process.
Trust and Confidence During Stressful Times
In one of the most stressful periods of your life, or that of your client’s, TPD Claim Support provides unwavering support for your circumstance. We specialise in preparing, planning, and successfully securing the payment of your claim. By doing so, we help you avoid prolonged delays, disputes, and the associated financial or emotional stresses related to injury or illness. Our dedicated team will fight for you, allowing you to concentrate on restoring your health.
Navigating Complexity, Focusing on You
TPD Claim Support is your partner in navigating the intricacies of a claim, enabling you to focus on your health, finances, family, and future. Say goodbye to the inflated fees of lawyers while still benefiting from the expertise of claims support professionals. You don’t have to go through this process alone.
Client-centred philosophy
Our approach centres around the client, making them our top priority. Beyond legislative requirements, we embed the client at the core of all our efforts. Their objectives drive our behaviours, business model, and fee structure, placing the client’s interests first and foremost. Whether you’re a direct client or a professional referring a client, we collaborate seamlessly with all parties involved to achieve the desired outcome.
In times of uncertainty, let TPD Claim Support be the constant support you can rely on – guiding you towards a successful and stress-free resolution.
Guiding Principals
- Support That Makes a Difference
At TPD Claim Support, our commitment goes beyond the complexities of paperwork, interactions with super fund providers, and navigating the unknown. It’s not just about the claim; it’s about addressing the needs of everyday Australians, their family, and your clients. We focus on restoring client independence and dignity, ensuring a seamless journey through the often-overwhelming claim process.
- Trust and Confidence During Stressful Times
In one of the most stressful periods of your life, or that of your client’s, TPD Claim Support provides unwavering support for your circumstance. We specialise in preparing, planning, and successfully securing the payment of your claim. By doing so, we help you avoid prolonged delays, disputes, and the associated financial or emotional stresses related to injury or illness. Our dedicated team will fight for you, allowing you to concentrate on restoring your health.
- Navigating Complexity, Focusing on You
TPD Claim Support is your partner in navigating the intricacies of a claim, enabling you to focus on your health, finances, family, and future. Say goodbye to the inflated fees of lawyers while still benefiting from the expertise of claims support professionals. You don’t have to go through this process alone.
- Client-centred philosophy
Our approach centres around the client, making them our top priority. Beyond legislative requirements, we embed the client at the core of all our efforts. Their objectives drive our behaviours, business model, and fee structure, placing the client’s interests first and foremost.
Whether you’re a direct client or a professional referring a client, we collaborate seamlessly with all parties involved to achieve the desired outcome.
In times of uncertainty, let TPD Claim Support be the constant support you can rely on – guiding you towards a successful and stress-free resolution.
Kind words from our clients
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