TPD
Claim Support
In Brisbane
Clear Guidance Confident Claims
TPD
TPD Claims Brisbane – Expert, Queensland‑Focused Support
If you’re looking to lodge a Total and Permanent Disability (TPD) claim from Brisbane or anywhere in Queensland — whether through superannuation or standalone insurance — you deserve clarity, support and experienced guidance every step of the way. Based in Aspley, our team combines deep knowledge of Queensland super funds with a commitment to guiding you through the claims process with care, transparency and professionalism.
Whether you prefer to meet face-to-face at our Aspley office or coordinate entirely by phone or video, we tailor our approach to suit your needs.
We have helped clients all over Queensland — from the Gold Coast to the Sunshine Coast, Toowoomba to Cairns — and understand the unique challenges of lodging a TPD claim in this state.
15+
Years Serving Brisbane
94%
Success Rate in QLD
$380K
Average Claim Value
3-8
Months Average Process
Why Choose Us
Brisbane's Most Trusted TPD Claim Specialists
We combine deep Queensland market knowledge with personalised service. Whether you’re in Brisbane CBD, Gold Coast, or regional Queensland, we’re here to help.
We Know Queensland
Our team are based here, have worked with major QLD super funds, and understand the rules and requirements specific to this state.
Compassionate, Client-Centred Service
We appreciate the emotional and financial strain you may be under. Our goal is to provide clear and transparent support without overwhelming you.
Flexible Consultations
Face-to-face meetings in Aspley or video/phone support for regional or remote Queensland clients.
Comprehensive Claim Handling
From eligibility reviews to policy analysis, medical evidence coordination, claim submission, and follow-up.
No Hidden Fees or Surprises
We believe in transparent pricing, honest communication, and realistic expectations.
SERVICE COVERAGE
Servicing All of Queensland
From our Brisbane base, we provide expert TPD claims support across Queensland
Brisbane
CBD, North, South, East, West
Aspley
In-person consultations
Gold Coast
Remote & in-person available
Sunshine Coast
Video/phone support
Toowoomba
Full remote support
Cairns
Phone & video consultations
Townsville
Remote handling
Regional QLD
Statewide coverage
Understanding QLD Super Funds & Insurance
What You Need to Know
This familiarity enables us to:
01
Anticipate Requirements
We know what QLD insurers look for and common reasons claims get rejected
02
Strategic Evidence Gathering
Understand what evidence and documentation will strengthen your claim
03
Decode TPD Definitions
Help you understand what "total and permanent disability" means under your specific policy and fund's rules
04
Coordinate Medical Reports
Guide you on how to coordinate medical reports, specialist assessments, and expert documentation needed for submission
Client Success Stories
Real People, Real Outcomes
“Extremely happy with the service I had with Susan from TPD Claims. Susan looked after my TPD Claim and the outcome was amazing. She really made me feel like I was in the best hands and had the best communication.
She always kept me up to date with the process and I cant’ recommend them and Susan enough. Extremely happy with their service.”
Kaylene M
Client
“I have had the pleasure of working with Trevor from TPD Claim support as my financial advisor for the past 2 years. His expertise, professionalism, and dedication to his clients is fantastic.
Trevor was invaluable and has a wealth of knowledge when it comes to all things financial. I am confident that his new business will be as exceptional as he is.
Overall, I cannot recommend Trev highly enough. He is a true professional and a wonderful person to work with.”
Michael Y
Client
FAQ
Can I lodge a TPD claim remotely if I live outside Brisbane?
Yes. Find out how we handle remote consultations via phone or video and manage all documentation digitally here.
What types of claims do you handle?
We primarily handle superannuation TPD claims, insurer‑based TPD, and declined or rejected claims. Depending on your circumstances, we may also be able to help with an income protection, life cover, or trauma claim. Find out more about the services we offer here.
Do I need to pay up front?
We believe in full transparency. We’ll explain any fees or costs before you commit. We aim to avoid surprises or hidden charges.
What if my claim was previously declined?
That doesn’t necessarily mean the end. We’ll review where things went wrong, gather further evidence where possible, and assess the viability of a new claim. Find out our declined claims process here.
How long does the claims process take?
That depends on many factors: your insurer’s requirements, how quickly medical evidence can be gathered, complexity of your condition. A claim can take anywhere from 3-12 months. We can’t guarantee a timeframe — but we commit to regular updates, clear communication and proactive management.
get in
touch
Contact
TPD Claim Support Office
Brisbane – Sydney – Melbourne
Head Office Address
Mezzanine Level, Aspley Hypermarket
59 Albany Creek Rd, Aspley QLD, 4034
59 Albany Creek Rd, Aspley QLD, 4034
Operating Hours
Mon - Fri: 9am - 5pm
Sat - Sun: Closed
Sat - Sun: Closed