For Claimants
Individual & FamilyTPD Claims for Mental Health Jump Up to 700%
New data reveals the dramatic rise in mental health-related TPD claims across Australia — and what this shift means for claimants.
Launch of New Claims Advocacy Service
Coverage of the TPD Claim Support launch — a dedicated advocacy service filling a critical gap for individuals navigating the claims process without professional guidance.
Claims Disputes Dominated by Evidence and Delay Issues
Industry analysis confirming that inadequate evidence and submission delays are the primary drivers of disputed claim outcomes — exactly what specialist preparation prevents.
New Claims Triage Offer
A new triage pathway gives claimants a rapid initial assessment — a faster way to understand where your claim stands and what the right next step looks like.
For Financial Advisers
Planners & LicenseesAdvisers Challenged to Step Up at Claim Time
Growing industry expectation for financial advisers to take a more active role in supporting clients through the claims process — and the risks of falling short.
Viridian Outsources TPD Claims
Viridian Advisory joins a growing number of planning firms recognising the value of specialist claims outsourcing for better client outcomes and reduced practice burden.
Claims Handling and Settling: Navigating AFS Licence Obligations
A practical compliance guide for financial professionals on meeting their obligations under the claims handling and settling licensing framework.
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