Our Insurance Services
You don't have to deal with insurers, doctors, or paperwork alone. We handle every conversation on your behalf, including your medical professionals, accountants, insurers, financial planners, and employers, so your claim moves forward with fewer delays and fewer disputes when you need those funds most.
Superannuation Claims
Your super often includes life insurance you may not know about, and claiming on it takes professional handling.
- You get direct help applying to your fund for accident, illness, death, or terminal illness claims.
- If it's your first claim, you're guided through it in a way that's built to prevent delays and disputes.
TPD Insurance
TPD insurance pays a lump sum if you can no longer work due to illness or injury. Cover comes in two forms:
- Your Occupation: you're covered if you can't do the specific job you held before. Usually the pricier option, mostly available outside super.
- Any Occupation: you're covered if you can't do any job suited to your education, training, or experience. Usually the more affordable option.
Income Protection Insurance
You get a monthly income if illness or injury stops you from working.
- Your payments are based on your earnings in the 12 months before you became unwell.
- Payments continue until you return to work or your benefit period ends.
- Each policy has its own criteria for partial or total disability that must be met first.
Trauma Insurance
You get a lump sum if you're diagnosed with a critical illness or severe injury.
- Covers events like cancer, heart conditions, major head injury, and stroke.
- Mental health conditions aren't covered, and definitions vary between insurers.
Life Cover
Your family gets a lump sum if you pass away, paid to your chosen beneficiaries.
- Many policies also include terminal illness cover, paid early if you're diagnosed with a limited life expectancy.
- Built to give your family financial stability when they need it most.
Multiple Policy Management
If you hold policies across several insurers, or both inside and outside super, you don't have to untangle it alone.
- We coordinate every policy and every insurer on your behalf.
- You stay focused on your family, not the paperwork.
Service Comparison
Understand the key differences between insurance types at a glance
| Service Type | Payout Structure | Key Purpose | Typical Timeline |
|---|---|---|---|
| Superannuation Claims | Lump sum | Access super early for accidents/illness | 1 month from submission |
| TPD Insurance | Lump sum | Permanent disability coverage | 1–4 months from submission |
| Income Protection | Monthly payments | Replace income during disability | 2 months from submission |
| Trauma Insurance | Lump sum | Critical illness/severe injury | 1–2 months from submission |
| Life Cover | Lump sum | Death or terminal illness | 1 month from submission |
| Multiple Policies | Varies | Coordinate complex claims | Varies by policy types |
*Timelines from submission with our proven preparation process
Australia-Wide TPD Claims Support
Brisbane headquarters with 4 dedicated specialists, plus expert teams in Sydney and Melbourne. Full remote consultation available across all states and territories. Click on any state to see our regional coverage.
Explore Our Coverage
Click on states to see regional coverage areas
Frequently Asked Questions
From submission, you're typically looking at:
- TPD: 3–6 months
- Income Protection: 2 months
- Trauma: 1–2 months
- Life Cover: 1 month
- Superannuation: 1 month
Careful preparation upfront is what keeps these timelines short.
Ready to Start Your Claim?
You get expert guidance and a free, no-obligation assessment to find out exactly where you stand.